Privacy Policy

Last updated: 11/5/25

 

At Healthy Minds DFW, your privacy matters. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, https://healthymindsdfw.com, or provide information to us through our online forms or communications.

1. Information We Collect

Through our website’s contact form or SMS consent process, we may collect the following personal information:

  • Your name

  • Email address

  • Phone number

  • The mental health services you’re interested in

  • Any message or additional details you voluntarily provide

2. How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries

  • Help match you with the right services or provider

  • Follow up regarding appointment requests or service interest

  • Send appointment reminders, billing updates, or other service-related notifications (if you have opted in to SMS communication)

We do not sell, share, or distribute your personal information to third parties for marketing purposes.

3. SMS Consent Communication

Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

If consent has been given to receive text messages from Healthy Minds DFW, messages may be received related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

4. Message Frequency

Message frequency may vary depending on the type of communication.
For example, up to [X] SMS messages per week may be received related to appointments, billing, or service updates.

5. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier’s pricing plan.
Fees may vary if messages are sent domestically or internationally.

6. Opt-In Method

You may opt in to receive SMS messages from Healthy Minds DFW by:

  • Submitting an online form on our website

  • Providing verbal or written consent during an intake or consultation process

7. Opt-Out Method

You can opt out of receiving SMS messages from Healthy Minds DFW at any time by replying “STOP” to any SMS message received.
Alternatively, you may contact us directly to request removal from our messaging list.

8. Help

For any issues or questions regarding our SMS messages, reply with the keyword “HELP” or contact us at info@healthymindsdfw.com.
If SMS messages are not desired, the SMS consent box on our online forms can be left unchecked.

9. Standard Messaging Disclosures

Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our website at https://healthymindsdfw.com.
Message frequency may vary.

10. How Your Information Is Stored

Our website is powered by WordPress.com. Information submitted through the contact form is securely routed to our internal email system.
While we take reasonable steps to protect your data, form submissions are not HIPAA-secure. For confidential or sensitive matters, we recommend contacting us directly by phone.

11. Cookies & Tracking

We do not use Google Analytics or third-party tracking tools.
Our website may use standard WordPress-related cookies for functionality and performance, but these do not collect personally identifiable information.

12. WordPress.com & Site Statistics

Our website is hosted by Automattic, Inc. (WordPress.com).
WordPress.com may collect anonymized site statistics (such as page views or popular content) that do not personally identify visitors.
For more information, please see Automattic’s Privacy Policy.

13. Your Privacy Choices

If you would like to review, update, or remove any personal information you’ve shared with us, please contact us using the information below.
We’ll do our best to assist you promptly.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Healthy Minds DFW
📧 info@healthymindsdfw.com
📞 (972) 937-8165

15. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last updated” date.

Empower Yourself with the Right Resources

Navigating emotional and behavioral disorders can be challenging. That’s why we believe knowledge is power. Explore our carefully curated resources designed to educate and empower you or your loved ones. From informative articles to practical toolkits, we aim to support your journey every step of the way.